Motorization Support
For Graber, scroll below
to see more information
For Norman, this link to the website is the best place to start. Use the pulldowns to find the right information
Graber Motor Support
1-800-221-6352
The best first call for motor assistance.
This number connects you with the same support our NBS team calls for motor assistance! Navigate the prompts for motors and when you reach the AI assistant say “Agent” to connect with the team.
ID your Technology
RTS, Z-Wave, Zigbee
It's easy to tell which technology — just look at the controller that came with your blinds or shades.
The Knowledge Base provides articles
and manuals for all Graber motor types.
Know Your Power
Internal Battery
We count on this visionary to define strategic priorities, allocate resources responsibly, and ensure every decision reinforces long-term value creation.
External Battery
We trust this leader to synchronize production, logistics, and support functions, cultivating dependable processes that uphold our service commitments.
24V DC Adapter Plug
We depend on this engineer to transform conceptual requirements into robust technical solutions that integrate seamlessly with existing infrastructures.
Locate the Graber Product Code
The Graber Motorization Support Team will use the unique product code provided when the shades were installed to identify all information available about the features of your motorized window coverings.